Mohammad Shikha's CV

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Mohammad Shikha

IT Operations | Embedded Programmer | BSc. (Hons) in Physics

Motivated IT Support Engineer dedicated to optimising IT infrastructure and leveraging technology to improve market competitiveness for customer-facing businesses. Currently focused on embedded IoT devices, cloud computing, and Bitcoin to enhance analytics, data processing, and financial resilience.

Skills

Zendesk | Google Workspace | Office 365 | OPNsense | Network Design | Network Protocols | VPN | IP Camera and NVR Setup | Unifi Devices | Nginx | Cloudflare | Proxmox | Linux | Containers | Docker | ZFS |C | Python | Git | CI/CD | KiCad

Education

SEP 2019 - JUN 2022 | BSc. (Hons) Physics Upper Second Class | King’s College London

SEP 2012 - JUN 2019 | A Levels | GCSEs | Harris Academy St John’s Wood, London

Employment

Pachamama Group | IT Consultant | Full-Time | ` Feb 2023 - PRESENT`

    Network Construction in 3 London Restaurant Sites:
    • Network built with WAN failover, using OPNsense firewall, Unifi WAPs, switches and UPSes.
    • Networks optimised for staff, guest, EPOS and IP CCTV devices, using NAT, subnets, VLANs and routing rules.
    • Site-to-site connectivity using Tailscale.
    Documentation and Project Management
    • Jira work management to execute projects under supervision, along with LaTex documentation.
    </li> </div>
      Proxmox Server Deployment
      • Rack-mounted Proxmox server created using ZFS pools and Rclone syncs to off-site cloud buckets.
      • Multiple VMs and containers for linux servers, company applications and scripts.
      </li> Cloudflare CDN and Web Security
      • Tunnels, zero-trust security model and DDoS protection implemented.
      </li>
    </div> ### **Pachamama Group** | `IT Helpdesk` | `Part-Time` | `JUN 2018 - JUL 2022` | `Full-Time` | `JUL 2022 - Feb 2023`
      Helpdesk & Technical Support
      • Provided user support and generated reports using Zendesk.
      • Diagnosed and resolved hardware and software issues reported by users.
    </li> </ul>
      IT Equipment Inventory Management
      • Oversaw hardware inventory and software license upkeep. Installation and management of EPOS devices.
      </li> </div> </div> ------------------------------- ## Projects ### **Bitcoin Lightning Network Node** | `Project` | `SEP 2023 - PRESENT` - **Project Overview:** Currently operating a Bitcoin Lightning Network Node to facilitate faster and cost-effective Bitcoin transactions. - **Key Achievements:** - Active relations with node peers, allowing competitive pricing based on market demands. - Manual node management, providing understanding of technology to enable future automation and maintenance. ### **Pachamama Network Telegram Bot** | `Project` | `JUN 2023` - **Project Overview:** Created a Python-based asynchronous bot utilising the Telegram API to centralise network-related notifications, including restaurant internet uptime and CCTV user logins. - **Key Achievements:** - Developed the bot with CI/CD integration, automating the release process and deployment using Github runners and a Docker container. - Implemented subscription system, used by 10+ staff. ### **GPS Project** | `Project` | `SEP 2021 - PRESENT` - **Project Overview:** Engineer of an open-source IoT-enabled GPS platform for consumers, funded through the King's Student Opportunity Fund. - **Key Achievements:** - Bare-metal and arduino embedded programming with microcontrollers such as the ESP-32 along with PCB design. - IoT integration utilising radio technologies such as WiFi, LTE-M and NB-IoT. Communication protocols such as MQTT and CoAP experimented with. ------------------------------- ## Relevant University Coursework & Courses
        VR Solar-System Grand Tour | 2022
        • Numerical modelling of Voyager 2 using Unity and C# with VR control.
        • The project findings were evaluated in a scientific paper.
      </li> </ul>
        Experimental Physics | 2021
        • Conducted physics experiments and lab reports emphasising scientific analysis and error measurement.
        • Achieved 90% grade on a lab report based on the LCR circuit.
      </li> </ul>
        Numerical Modelling | 2020
        • Scientific computation of problems including the Travelling Salesman and the Tacoma Bridge.
        • Analysis executed using Jupyter Notebooks.
      </li> </ul>
        Nand2Tetris | 2023 | Udemy
        • Fundamentals of computer architecture.
        </li> C Programming: A Modern Approach | 2023 | K. N King
        • Exercises and programming projects completed.
        </li> </div> </div> ------------------------------- -------------------------------